General Terms and Conditions B.W.B./DaJo Curacao NV

The General Terms and Conditions below apply when entering into a commitment in the form of renting a holiday accommodation or any other service purchased from B.W.B. Dajo – Curacao.

The manager of the rented accommodation B.W.B. / DaJo Curacao N.V. hereinafter referred to as the landlord. It acts for and on behalf of the owners and will act as such. The landlord is also the contact person during the stay.

1. The tenant
The tenant is the natural person in whose name the reservation has been made, as well as the other guests within this reservation.
Renter must be at least 23 years old. Guests under the minimum age must be accompanied by a parent or legal guardian.

2. Payment and payment conditions
Prior to a reservation after a potential tenant has expressed his interest, the landlord will provide a quotation with an associated option. This option lasts up to 2 days, or the tenant has made a direct reservation online. When the reservation has been made, the tenant will receive a down payment invoice which is 20% of the rental amount. When this has been paid, the reservation is final.
Payment is made in 2 installments. The first installment is 20% of the rental sum, payable within 5 days of receipt of the invoice, and 6 weeks before departure the remaining amount, which is the still outstanding 80% of the total sum, must be paid. This must also be paid within the specified period. If the payments due are not made on time, the landlord is entitled to cancel the reservation and enter into a new reservation with new tenants. Refunds of the paid portion of the rental sum will not take place if the said terms are exceeded.

3. Fraud
When the renter pays by credit card, the renter declares that he or she is the account holder or an authorized user of the account. If, for whatever reason, the landlord believes that your payment may be refused by the card processor, the landlord may ask you for another payment method. At the landlord’s request, the tenant will promptly provide an alternative payment method and sufficient proof that you are the account holder or an authorized user of the account used for payment (such as a government-issued ID that matches the name on the account). The landlord may cancel your reservation or immediately remove the tenant and other guests from the accommodation if the tenant does not provide a payment method that can be validated by the landlord. If necessary, the landlord may share credit card information and other tenant information with law enforcement officials if fraud is suspected.

4. Payment by credit card
When paying with a credit card, a surcharge of 3.9% will always be levied on the total invoice amount. This can happen with the first or second batch.

5. Deposit
When renting an accommodation, a deposit must always be provided. This is variable per property and varies between €/USD 300 and €/USD 700.00 for a rental period of up to 14 days. For the following weeks, the deposit will be increased by 25% per week. This deposit must be paid in cash at check-in. The deposit serves to compensate for any damage, improper use of furniture or extreme pollution of the home and to settle water and energy consumption. The deposit will be refunded in cash after the end of the rental period, after settlement of water and electricity consumption (and any additional costs as stated).
The main tenant is at all times jointly and severally responsible for any damage incurred in any form or extent!

6. Electricity and water costs
The consumption of water and electricity is not included in the rent.
The consumption of water and electricity will be deducted from the deposit after the rental period using the meters.
Depending on which booking platform the reservation is made from, there may be deviations in the inclusion or exclusion of water and electricity consumption

7. Changes to the reservation
A reservation made can be changed once by the tenant free of charge. In case of multiple changes,
€ 25.00 administration costs will be charged. This applies per change.

8. Good family man
The tenant must keep the accommodation clean and tidy at all times and treat it in a normal manner as befits a good “household man”.

9. Number of guests
The tenant must provide a valid ID when booking, by sending it by email, as well as the names of the other guests. Other people are not allowed to spend the night in the house. Changes to guests are only permitted after written permission from the landlord. The rented accommodation may never accommodate more than the maximum number of guests permitted for the accommodation in question.
The minimum rental period of an accommodation varies between 5 and 7 nights per accommodation.

10. Arrival and departure
The renter must provide the lessor with the flight number and flight times of arrival and departure no later than after payment of the final invoice. If the departure time changes during the stay, the landlord must be notified as soon as possible. Upon arrival and departure, the keys will be handed over by the landlord. The house is inspected. The arrival time is from 4:00 PM. Departure time no later than 11:00 am, unless otherwise agreed.

11. Cancellation (cancellation by the tenant)
The landlord urges the tenant to take out (continuous) cancellation insurance.
If you cancel your reservation up to 6 weeks before departure, the 20% deposit will not be refunded. If you cancel from 6 weeks before arrival, 100% of the rental price is due. If you leave earlier than the agreed departure date, no refund will be given.

12. Cancellation (cancellation by the landlord)
The landlord can only terminate the rental if the property is destroyed or if there is such serious damage to the property that it is not possible to stay in the property. The landlord must inform the tenant of the above in writing as soon as possible and must refund the amount already paid to the tenant within 7 days.

13. Lessor’s liability
The landlord is not liable for: – Theft, damage or loss during the rental period of the property; – Accidents in and around the home; – Temporary malfunctions of equipment in and around the home; – Disruptions in power or water supply; – Force majeure of any kind; – Obvious errors made by the tenant of whatever nature; – Construction activities outside the rented plot.
Furthermore, the tenant acknowledges that the accommodation may have features, amenities and circumstances that are unknown to the tenant and other guests staying with the tenant in the accommodation.
The tenant further acknowledges that use of the accommodation and its facilities may entail inherent risks. For example, some properties include natural habitats for wildlife, insects and pests that could expose you to injury or illness; or stairs, porches, ledges, cliffs, hot tubs, and other unmarked natural or man-made features, facilities, and conditions that present inherent hazards. Tenant agrees that, by using the accommodation or its amenities, he voluntarily and intentionally assumes these risks and assumes full responsibility for the choices made by tenant before, during and after use of the accommodation and the its facilities. Renter also acknowledges and agrees that renter and all other adult Occupants are solely responsible for closely supervising and protecting the health and safety of all minor Occupants for the duration of the stay.

When entering into the agreement between rent and rental, the tenant agrees to the Declaration of Not Liability below

The tenant declares that:
1. The owner/manager is not liable for possible loss, theft, damage or injury of any kind caused to tenants of the villa, swimming pool or gardens or anywhere on the property of the rented property.
2. The owner/manager is not liable for damage caused by natural disasters, attacks, strikes or acts of violence.
3. The owner/manager is not liable for work taking place near your accommodation. For example, we are thinking of road works or construction. We are not responsible for any odor or noise nuisance.

14. Tenant Liability
The main tenant is liable during the rental period for damage caused by him to the house, the swimming pool, the contents or the plot. Any imperfections must be reported immediately to the manager.
Any damage caused by negligence of the tenant is the full responsibility of the tenant and the resulting costs will be borne by the tenant.
Do not flush insoluble items such as sanitary towels, diapers, etc., down the toilet. In the event of a blockage of the drain, these costs will be recovered from the tenant.
If a blockage occurs due to a full septic tank, the landlord will bear these costs.
Do not place house/pool furniture on the beach.

15. Animals
No animals or pets of any kind are allowed on the property.

16. Hygiene, cleaning and cleaning costs
At the start of the rental period, the landlord must leave the property clean. This is checked by the tenant with the landlords when handing over the key. During his stay, the tenant must clean/maintain the accommodation himself. Pests always look for food scraps.
Collect the household waste directly in the wheelie bin and put it away on the designated day. Necessary pest control due to negligence of the tenant will be charged.
For a fee, the tenant can have the house cleaned in the meantime. At the start of the rental, the landlord ensures that some toilet paper, soap and garbage bags are available. The tenant must supplement this himself during the stay. The landlord will charge (final) cleaning costs per booking. At the end of the rental period, the tenant delivers the home in a sweeping condition. Extreme pollution will be settled with the tenant at cost price and will be deducted from the deposit.

17. Bath and linen
The house is equipped with bed/bath and kitchen linen. A set of bed, bath and kitchen linen is provided per booking. For bookings of 8 nights or more, a linen change takes place halfway through.

18. Services
Various services can be purchased through the rental, for example: – car rental – BBQ service – transfers – shopping service, private tours and other facilities. This is separate from these GTC and the rental agreement.

19. Parties
It is not permitted to organize parties at which persons other than guests are present without the landlord’s permission.

20. Events and Commercial photography/filming
Events and commercial photography or filming are prohibited in the property.

21. Furniture
It is not permitted to place indoor furniture or use it outdoors.

22. Smoking
Smoking is not permitted in an accommodation. Smoking outside is allowed. Pay attention to the risk of fire.

23. Unit-specific conditions
In certain jurisdictions, resorts and specific properties, renters must agree to additional Terms and Conditions (“Unit Specific Terms”). We will inform you during the reservation process of any unit-specific conditions that apply to the rental of the accommodation. If a provision in the Unit-specific Terms and Conditions deviates from these General Terms and Conditions, the provision in the Unit-specific Terms and Conditions will prevail.

24. Neighbourhood noise
The tenant must behave as a good neighbour and not cause any nuisance. After 10 p.m. it is not allowed to play music outside. Repeated nuisance (reported by the manager) can, in the worst case, lead to denial of access to the accommodation and cancellation of this rental agreement, without refund. Any resulting fines will be borne by the tenant.

25. General Terms and Conditions Notice
These GTC are clearly and publicly available on the dajo-curacao.com website and are provided upon request.
By booking your rental of the accommodation with DaJo Curacao nv, renter acknowledges that all terms, conditions and policies in these Terms and Conditions have been read, understood and agreed to by renter.

26. Legislation
The legislation of the country Curaçao applies to these General Terms and Conditions. All disputes arising from these General Terms and Conditions and/or their implementation or from any other agreement that may arise from these GTC will in the first instance be submitted to the competent court of Curaçao, without prejudice to the right of both parties to submit such disputes jointly. to arbitration. If articles from these GTC prove to be (subsequently) void, only the void provisions will lapse and will not affect the entire agreement or the other provisions.